WorkflowAI
Services / Ongoing AI Support

Month-to-month keeping things running.

Keep things working, improve what matters, and add the next useful step when you're ready.

Get ongoing support
Price
From NZ$490
+ GST · per month · cancel anytime
Delivered in
Monthly rhythm
A business owner at their desk on a video call in a warm home office

What you get

Ongoing help
without hiring
internally.

For businesses that want ongoing help without hiring someone internally to manage every change. You get steady, reliable support — not a babysitter for your inbox.

Up to 2 small change requests per month
Email and message-based support
1 monthly check-in call to review performance and priorities
Small rule and boundary adjustments to your AI setup
Small prompt and setup optimisation
Basic documentation updates as things change
Routine issue response and troubleshooting
Month to month

No minimum commitment. Cancel anytime. If the service is valuable, you'll keep using it — and that's how we prefer it.

How it works

A simple monthly rhythm.

01

Setup is live

You already have a working AI setup that needs ongoing maintenance and improvement.

02

Enter monthly support

Sign up for month-to-month support. No long-term contract required.

03

Submit requests

Send us your small change requests, questions, or issues as they come up throughout the month.

04

We process changes

We handle your requests at the agreed rhythm — typically within a few working days.

05

Monthly check-in

We review how things are going, discuss priorities, and plan any improvements for the month ahead.

What this plan is not

Clear boundaries,
no surprises.

This is a support and maintenance plan. Here's what falls outside the monthly scope.

  • Large new project development or new use case builds
  • Same-day urgent development requests
  • Unlimited change requests
  • Rebuilding or replacing your entire AI system

If you need something beyond the monthly plan, we'll let you know upfront and provide a separate quote. You decide whether to proceed — no surprises on your bill.

Common questions

Asked often.

Do I have to sign up for a minimum period?

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No. Ongoing AI Support is a month-to-month service. You can cancel at any time — no lock-in contracts. We believe if the service is valuable, you'll keep using it.

What counts as a 'small change request'?

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Small changes include things like adjusting prompts, tweaking rules, adding new FAQ entries, minor workflow adjustments, or updating connected documents. Things like building a completely new use case or integrating a new system would be quoted separately.

How quickly are requests handled?

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We process requests at an agreed rhythm — typically within a few working days depending on complexity. Same-day urgent work is not included in the standard plan but can be arranged at an additional cost if needed.

Do I need to have an existing AI setup to use this service?

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Yes. Ongoing AI Support is designed for businesses that already have a working AI setup (whether built by us or by someone else) and want help keeping it running well and improving it over time.

What if I need something bigger than a small change?

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If a request falls outside the scope of the monthly support plan (for example, a new use case or a significant system change), we'll let you know and provide a separate quote. You're never forced into anything — you decide whether to proceed.

Next step

Need someone to keep your AI running smoothly?

Ongoing AI Support keeps things working, makes small improvements, and is there when you need it. Month to month, no lock-in.

Get ongoing support Need a setup first?